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Policies
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Policies |
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Purchase Options
We accept purchase orders and contracts for volume purchases from most local, state, federal and military organizations in the United States. Please contact us for a volume quote, delivery and payment information. We accept VISA, Discover, MasterCard, AMEX and PayPal for all internet orders. You can purchase online using our site or we can send an individualized payment link. For purchase orders we accept payment by EFT, credit cards from the U.S. Government. DOD and state agencies and can also invoice through WAWF. We do not charge your account (exception PayPal) until we ship your order. We do not ship COD without prior approval.
Samples
We do not send free samples to individuals. If your organization is searching for a survival kit bulk purchase please contact us via a Request for Quote (RFQ) from your contracting / purchasing department for detailed product information and quote. For individuals an online purchase and our liberal return policy provides protection from a survival kit unwanted or unneeded. If we contract with your organization for a design and development cycle sample kits will be provided, as per the contract deliverables, until a suitable design is accepted for bulk manufacture.
Returns
We sell "JUST THE TOOLS YOU NEED" and if you don't need them send them back!
We are committed to providing total customer satisfaction. You can count on everything we offer to be functional, priced right and 100% guaranteed. If you're dissatisfied with a Survival Kit Solutions purchase please contact us. We will send a replacement at no charge. If we can't make you 100% pleased with your purchase we will return your money, no questions asked. Please Email for Return Instructions
Our shipping charges are based on handling, packaging, insurance and shipping of your item to continental US, APO, FPO and DPO addresses. APO/FPO web orders ship via USPS Priority mail and can only be tracked to the CONUS APO shipping point. For orders shipped to addresses outside the continental US please Email Survival Kit Solutions for a shipping quote before you place your order. We ship Monday, Wednesday and Friday. Delivery normally takes 3-5 business days. Please account for holidays and weekends when placing an order. Once your order ships we send a verification email, receipt and tracking number if applicable. Orders placed on Fri/Sat/Sun ship Mon.
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